Opening Convocation On The Brink of a Very Good Year
August 30, 2006
President Jo Young Switzer


 
 

We are on the brink of a very good year. I know this because...

 

  • You are here (to the students)

  • They are here (to the faculty)

  • Staff have been working all summer to prepare for you

  • The fall sports teams have survived two-a-days

  • The choir has already rehearsed for a wonderful presentation today,

  • A new Mexican restaurant has opened here in town ... just for you!

 

One big change from last spring is the Union. The Union project is going to affect all of us this year. The entrance to the dining area is now different. We have had to ask the Rotary, Kiwanis, and other community groups to find other places to meet this year. It will be a wonderful new Union, but right now, it is a real inconvenience. 

 

One of my students in a speech class gave a great speech about a disastrous family vacation, one that was like the trips that Chevy Chase and his family take. The mother turned onto a toll road entrance ramp in a rain storm and they had to drive the wrong direction for 37 miles. Her brother got poison ivy that seeped a lot. The Dad forgot to pack his underwear. Their family adopted a new motto: Adventure is an inconvenience rightly considered. 

 

Adventure is an inconvenience rightly considered. Our choices have a huge impact on whether something becomes an inconvenience or an adventure. I want to share some thoughts about making choices, and they apply to more than our attitudes about the Union.  Sprinkled among my reflections today are introductions of people with whom you will work this year. These are just some of the great people you who work here.

 

The first suggestion for making this a good year comes from a wise man who never had the opportunity to finish high school. He worked for 47 years on an assembly line at International Harvester. My husband’s grandfather gave this advice to his grandkids: “If it’s not yours, don’t touch it.” Think how different the world would be if everyone followed that advice!

 

Think how much easier it would be to adjust to roommates here at Manchester if you knew they wouldn’t get into your stuff. Think how petty thefts and shop-lifting would vanish.  Think how the situations in Iraq, Lebanon, Israel, and hundreds of other tension points might change. If it’s not yours, don’t touch it. Construction zones like the Union are tempting areas to enter, but serious injuries and death happen there each year. Our actions don’t have to be against the law in order to be bad choices. It’s not illegal to be rude, but it does have consequences.  If it’s not yours, don’t touch it.

 

Let me introduce some people who are glad to be on the brink of a good year with you.  I invite Les, Abby, and Rusty to join me.

 

Les Gahl is director of security and associate dean of student development. It is easy to have stereotypes about security directors and law enforcement officials, and you might be surprised to compare your stereotypes to Les Gahl. He graduated from University of Southern California with a master’s degree in public administration and completed all the requirements except his dissertation for a Ph.D. in government at Claremont Graduate School.  He was a deputy sheriff in Los Angeles and Orange counties in California. He served in the U.S. Marines for nine years. He is married, has three daughters, and collects rare books, does woodwork, and is a cyclist. 

 

Abby Fuller teaches sociology and has a lifelong interest in peace and justice. Her dissertation was about the radical movement in sociology, and her Ph.D. is from the University of Colorado. She has four sisters and was an EMT and ambulance driver while in high school in Connecticut. She was also a high school cheerleader! Her great uncle was governor of South Carolina, secretary of state under President Truman, and a member of the U.S. Supreme Court. She and her husband Neil Wollman met here at Manchester, and they have two daughters – Scout and Leo. She has one other surprising claim to fame. Her brother-in-law is one of the top poker players in the world. His name is Erik Seidel; he’s been on TV lots.  Dr. Fuller does not even know how to play poker.

 

Rusty Coulter-Kern is a co-author of a paper on service learning published this year in the Michigan Journal of Community Service Learning and is currently working with a senior psychology major, Kelly Picard, on a project that examines students and service-learning projects. He is a licensed psychologist and completed his Ph.D. at the University of Notre Dame. Rusty is married to Dr. Marcie Coulter-Kern, who also teaches here. Along with their two daughters, they built much of their own home. You would never guess it, but this talented man canned 85 quarts of dill pickles this summer. He had plans to can another 20 quarts of pickled okra (a favorite in Oklahoma where Rusty grew up) before school started today.  

 

A second way that we can transform frustration into a positive is to follow the advice of Steven Covey, author of Seven Habits of Effective People. Covey urges us to seek first to understand others before demanding that they understand us. Try to understand other persons before we jump to conclusions about them – or worse yet, before we criticize.

A key to understanding others is empathic listening, a concept you will learn in several classes here in communication, psychology, and social work. Most of us listen with the intent to reply: we’re getting our rebuttals ready while they’re speaking.  When someone speaks, we are usually

 

·         ignoring altogether

·         pretending to listen

·         selective listening – listening to just the parts that we find interesting

·         attentive listening – like you do in a class when you are paying close attention

 

The most-focused and effective form of listening in our personal relationships is empathic listening. Empathic listening tries to hear both the words and the emotions of the speaker.  It’s like the advice to “walk in another person’s shoes” before being judgmental of them.  If you listen to someone empathically, you understand them much better because you hear more than their words – you also hear whether they are scared, worried, excited.

 

Covey believes that many of us listen very superficially and judge people before we understand them. Let me give two examples. 

 

I was once in line at a Meijer grocery store with a friend of mine, and we were in a hurry, so we chose the express line. The line was long, moving very, very slowly. Everyone in line was grumbling about the slow pace – and in an express line of all places. When my friend and I got to the checker, we were pretty exasperated. Then we saw the checker, a short woman who was an amputee. She had just one arm that worked and a stump of an arm that went almost to the length where the elbow would have been. Not only did she have to work the cash register, but she also had to bag the groceries into those clingy plastic bags that are hard for anyone to open. We had been critical without understanding. Seek first to understand.  

 

A second example affected almost every single student in this room. For years, the College has had a policy that student accounts needed to be paid up before students could enroll in the next semester. This year, we had to enforce the policy. We want you to understand why. Over the years, more and more families began to pay their bills late, and the College was actually in a situation where so many students owed balances that we could barely meet our payroll. We have an obligation to pay our staff and faculty and to pay our utility bills. Families that didn’t pay were using the College as a short-term loan without even thinking of it that way. Long story short, for us to pay our bills, we needed to enforce our policy. That’s why we enforced the policy firmly this year, not to inconvenience families or create hardship but to be able to pay our own bills. You may not agree with that policy, but I hope you can understand it.

 

One of the ways to improve understanding of a person’s actions is to ask the question:  “what else do I need to know?”  It’s one of the most helpful questions in the world. Several years ago, a student complained to me about a professor who did not include his home phone number on his syllabus. The student was really angry: “I pay all this money to be able to be in touch with faculty, and this guy won’t even let us call him at home! How is that for being available to students??” What the student didn’t know was that the professor was the father of a recently born child, and that it was essential to the baby’s health to have a quiet environment and good sleep. Seek first to understand before jumping to conclusions and criticisms.

 

So far, I’ve shared two suggestions for making the year a good one. If it’s not yours, don’t touch it. Seek first to understand and ask “what else do I need to know about this situation?”

 

Before I move to the third, I’d like to introduce three people who are great colleagues – Jerry, Katherine, and Shanon.

 

Biology Professor Jerry Sweeten earned his Ph.D. from Purdue University 10 years ago. His research focuses on how mud in water affects little fish – actually, it’s much more complex than that description. He and his wife are caretakers at the College’s Koinonia Environmental Center. They have three children – a son with a master’s degree in agronomy, a daughter doing graduate work in Virginia and studying wood turtles, and another daughter who is a sophomore here. He loves the outdoors even though his dad dreamed that he would become an electrical engineer. He absolutely loves fly fishing, birding, camping, and working with students on research – almost all of which is done outside – in fields, streams, ponds, mud, and forests.

 

Katherine Tinsley, who teaches history, earned her doctorate from the University of Wisconsin and is a social historian. Her recent research has been on the 1918 influenza epidemic, and the changes that occurred in Midwestern small towns after World War 2. She earned her master's degree in London and also attended two different summer seminars at Columbia University in New York City, one about oral history and the second on American slavery. She and her economics professor husband, Matt, love theatre. They spent their honeymoon watching plays at the Stratford Shakespeare Festival in Ontario, and this summer celebrated their 25th anniversary with a month in New York City, where they attended a wide variety of performances. 

 

Shanon Green is the new director of student activities. She completed her master’s in guidance and counseling at Bowling Green State University in Ohio. Before coming here she worked at Huntington University and University of Saint Francis. She is a runner and she is also the mother of 9-year-old Tyler. She attends lots of his sporting events!

 

Third suggestion ...  This year will be a good year if you persist even when things get tough.  Almost all college students have moments when they question whether they should be in school. Are they capable of the academic work? Will they find friends? Did they choose the right major? You know the old phrase: When the going gets tough, the tough get going.  Stick with it, even when things are hard. You may have trouble with a big spreadsheet assignment. Or you have a difficult roommate. You may miss your boyfriend/girlfriend back home. You may have a test with the hardest professor when you know you’ve not studied enough. You may just be tired.

 

Faculty and staff will work side by side with you. They want you to succeed. They won‘t work harder than you (I hope), but they will stand by you as you work through challenges.  Coaches and RDs and food service folks and professors and deans and custodians want you to do well. You have friends who will stand beside you. These people will listen. They will help you explore options. They will motivate and encourage you. 

 

Here are some memories from last year:

 

  • Students and faculty working on a Habitat build

  • Faculty toddlers on the mall with their student babysitters

  • Professor Deal cooking a gourmet chicken dinner with students

  • Brad Yoder from sociology running with the cross country team

  • Students and Dean Sweitzer-Riley and Professor Riley raking leaves together

  • Jan Fahs and her sons and Julie Talz and her son at basketball games

  • Coach Nadborne’s 2-year-old daughter Mia getting in the zone as she watched her team play

  • Students eating lunch with lots of different professors – McElwee, Williams, Onyeji, Huntington

 

When things get hard, ultimately you need to be the one who sticks with it. This doesn’t mean that you always will get what you want because life doesn’t go that way. But it does mean that you have people who will stand by you as you explore a new major or develop a new habit. If you want to see examples of persistence, watch Carl Strike and Dave Good, who take care of our trees and lawns, in the eternal struggle to mow faster than the grass can grow, to rake faster than the leaves can accumulate, and to shovel faster than the snow can fall. Watch coaches who help new teams learn how to play as teams. Watch retired people from town who attend convo to keep learning. There are examples of persistence all around you. 

 

Everyone in this auditorium is ready for a good year. The people whom I’ve introduced are qualified for their jobs, and they are also real people with real lives. 

 

I can say the same for you – students, faculty, staff, friends ... you are well-qualified to be here, and you are people with real lives. 

 

So, on behalf of our faculty and staff, I welcome every single student to Manchester College for this, our 118th academic year. Let’s learn a lot, and let’s have fun together as we do it.