News and Information

March 2018 ITS Newsletter

by Michael Case | Mar 12, 2018
Header for ITS Newsletter

Release:  March 13, 2018

Spring is in the air.  Can you feel it?  OK, you may find it difficult to believe spring is coming since it snowed this morning, but I assure you that spring is on its way.  How do I know?  Students leave for Spring Break next week.

Need Help?  Contact Help Desk
Email:  helpdesk@manchester.edu
Phone:  260-470-2727 (Fort Wayne), 260-982-5454 (North Manchester)
Web:  https://service.manchester.edu
Location:  Fort Wayne 121 & North Manchester Clark 109

Upcoming Internet Outages
There are planned Internet outages coming soon according to our Internet Service Provider (ISP).  As with most planned outages, the actual time needed to perform the work is probably less than what is listed below, often significantly less.

March 13th from 5 to 6 a.m.
March 19th from midnight to 5:00 a.m.; we’ll also be upgrading our firewalls at this time
March 20th from midnight to 5:00 a.m.
March 21st from midnight to 5:00 a.m.
March 28th from midnight to 6:00 a.m.
March 29th from midnight to 6:00 a.m. (IF NEEDED)

SpartanPrint Spectacular Events
We completed the Fort Wayne and North Manchester events and received 132 survey responses.  WOW!!!!  From that feedback, the team is considering the options and will choose up to three finalists.  The finalist vendors must submit a Request for Proposal (RFP) that we will use to pick the next SpartanPrint vendor.

A few words of warning:  everyone wants the printer that prints in color, staples (or non-staple staples), three-hole punches, etc., within five steps of their current location.  That’s not going to happen.  However, we’ll carefully evaluate how and where the printers are deployed and will strive for a balance of convenience and cost benefit.  The team is mindful of our project’s results and our stewardship responsibility.

Contributions Welcome
Do you want to know more about a topic or know a helpful IT tip?  Please send them to Help Desk.