International workplace researcher Jack Wiley joining Manchester University faculty

Jack Wiley, internationally recognized for groundbreaking research linking employee engagement to business performance, will join the faculty of Manchester University in the fall.

As a professor of Psychology, Dr. Wiley will teach Industrial-Organizational Psychology and involve MU students and faculty in his ongoing research, said Dean Glenn Sharfman, vice president for academic affairs.

Wiley, with more than 35 years in the field, is author of the book, RESPECT, Delivering Results by Giving Employees What They Really Want. He is an international keynote speaker and consultant to organizations in health care products, financial services, manufacturing and retail.

He founded and led Kenexa High Performance Institute, developing research that links employee survey results to measures of business performance. Wiley has returned home to Wabash County and lives near La Fontaine, 25 miles south of the North Manchester campus. That created an opportunity for Manchester University, which invited him to speak at an academic convocation last fall.

“Doesn't everyone in the workplace want to learn more about respect?” said Professor Marcie Coulter-Kern, chair of the Department of Psychology. “We were blown away by the clarity of his ideas. His productivity data indicate that more profitable companies give employees what they want. His findings are grounded in an enormous amount of solid data.”

Wiley will expand MU’s psychology research opportunities and connections, said Coulter-Kern. Manchester psychology majors already engage in quality research, often presenting at national and regional conferences of psychology professionals.

Wiley said he was drawn to Manchester by the enthusiasm and quality of its psychology faculty and psychology students. “I’m very impressed with the academic credentials of the psychology graduates and their test scores compared to their peer groups. I’m intrigued and excited about the direction this institution is heading – the diversity of new ideas and expansion of its mission.”

With Wiley’s arrival, Manchester will add a new psychology major with concentration in industrial-organizational psychology. "This major will complement our programs in general psychology and cognitive neuroscience," said Coulter-Kern. MU also will add a minor in industrial-organizational psychology. Industrial-organizational psychology is one of the fastest-growing areas of psychology, and highest paid, she noted.

After hearing Wiley lecture, psychology students adapted his premise in RESPECT to research on what students want, in assignments, residence life and their college experience. “By next spring, our students will be presenting research on what employees want,” said Coulter-Kern.

For MU, Wiley’s will teach Industrial-Organizational Psychology and Leadership & Motivation in the fall, and Organizational Consulting during January session. In spring 2015, Wiley will teach classes in Statistics & Research: Applied Psychology and Employee Selection and Performance.

Wiley designed WorkTrends™ used in 28 countries to annually survey more than 200,000 employees on engagement, performance excellence and managerial effectiveness.

The Society for Industrial and Organizational Psychology recently honored Wiley with the Distinguished Professional Contributions Award. He is a Fellow in the Society for Industrial and Organizational Psychology, American Psychological Association and Association for Psychological Science and is a former member of the Board of Directors of Human Resources People and Strategy.

Wiley earned a doctorate in organizational psychology at the University of Tennessee, a bachelor’s degree from DePauw University, is a licensed consulting psychologist and an accredited Senior Professional in Human Resources (SPHR).

For more about Manchester University and its psychology program, visit

May 2014

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