Counseling Services - Contact Us

Make an Appointment

Students may call the Success Center at 260-982-5888 and speak with Glenna Castillo, Success Center Specialist, to schedule an appointment.

North Manchester campus students may email to schedule an appointment. 

Fort Wayne campus students may email

Typically appointments are scheduled in advance. Walk-ins are accommodated and/or appropriately referred in crisis situations.


Office Location

North Manchester Campus

Jo Young Switzer Center, Success Center, upper level

Fort Wayne Campus

Room 127 I

We hope you’ll find our facilities comfortable and inviting.


Crisis and After-Hours Services

If you or someone you know are in immediate danger, please call 911.

If you feel you may be experiencing a mental health issue, there is support available.

National Suicide Prevention Lifeline - (800) 273-8255
Call or chat online, Spanish available
Trained counselors available to help someone in crisis or for someone assisting a person in crisis.

National Crisis Text Line –741741
For those in Crisis text “HOME”
For young people of color text “Steve”
Trained counselors available to help someone in crisis or for someone assisting a person in crisis.

The Trevor Project - 1-866-488-7386, call, text or chat
Trained counselors available to help someone in crisis or for someone assisting a person in crisis.

Area mental health urgent care and/or hospital/inpatient care
Walk-In Clinic (Park Center, an affiliate of Parkview):
    Call 24/7: (260) 471-9440
Clinic Hours: 8 a.m. - 10 p.m., Monday through Sunday
Parkview Behavioral Health 1-800-284-8439
Bowen Center 1-800-342-5653
St. Joe Behavioral Health 1-800-694-9034
You may also visit a local emergency room for assistance.

Manchester University after hours resources
University Safety: 
   Main Office - 260-982-5000
   Emergency - 260-982-5999

Responding to a student in distress:

Is the student a danger to self or others, or does the student need immediate assistance for any reason? 


Not Sure

The student's behavior is clearly and imminently reckless, disorderly, or threatening, including threating harm to oneself or to others. The student shows signs of distress but I am unsure how serious it is. My interaction has left me feeling uneasy and/or concerned about the student.I'm not concerned for the student's immediate safety, but there are significant academic and/or personal issues. The students could use support or additional services.

Call University Safety
260-982-5999 or if immediate danger,
call 911

Make a referral to Spartan Success
After hours additional assistance:
Call University Safety 260-982-5999 or contact the Hall Director on Call (access through University Safety)
Student not a campus resident: call local police of the student’s residence and ask for a wellness check for the individual of concern.  

Make a referral to Spartan Success 
A personal crisis typically occurs when an individual has exhausted all or most of his/her perceived coping skills, self-esteem, social support, and power regarding an experience, situation or event. Some examples of a personal crisis may include:
  • Making suicidal or homicidal threats
  • Experiencing a loss, i.e. a recent death
  • Witnessing a traumatic event
  • Being a victim of a crime
  • Experiencing hallucinations
  • Sexual assault
  • Any other debilitating concerns

Office Hours

Office Hours
M-F: 8 a.m. - 5 p.m.
Success Center, Jo Young Switzer Center



Phone: 260-982-5888


          (North Manchester campus)

          (Fort Wayne campus)