About Manchester

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Staff Openings at MU

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Position: Information Specialist 

Department: Information Technology Services 

Campus: North Manchester/Fort Wayne 

Job Responsibilities and Duties: The Information Specialist reports to the Director of Business Application Services and works closely with the Office of Institutional Effectiveness.  The employee shall implement and maintain data models to ensure data accessibility, accuracy, meaning, normalization, reporting capabilities and security.  While the Office of Institutional Effectiveness shall receive the requests for information, the Information Specialist shall work with various administrative and academic departments to identify the means to fill the information requests. 

Essential Job Functions: Responsibilities include, but not limited to the following:

  • Create and maintain a comprehensive data dictionary.
  • Create and maintain all data marts using the vast collection of data
  • Create and maintain all business intelligence data models.
  • Create and maintain tools that allow end users to view information.
  • Ensure data integrity for all data sources.
  • Train end users how to access information from the various data sources.
  • Ensure database normalization when developers create database tables.
  • Review and maintain SQL Server backup routines.
  • Produce, deliver, and maintain appropriate documentation for systems.
  • Monitor ITS database systems to ensure maximum uptime. 

Secondary Job Functions

  • Perform duties as a database administrator to include performance tuning, backup and restore functions, as well as database upgrades and migrations.
  • Participate in standing or ad-hoc committees as required by the University.
  • Assist in special events, such as graduation, summer orientation, move-in day, and others.
  • Perform various office-related tasks like sending faxes, making photocopies, collating documents, etc.
  • All other duties as assigned by supervisor.  

Qualifications:

  • Bachelor’s degree in computer science preferred.  High school diploma required.
  • Experience with SQL Server required.  Experience with SQL Server 2014 preferred.
  • Experience with the most recent versions of Microsoft Office a requirement.  Experience with Access and Excel a must.
  • Significant experience with technologies around SQL and BI to include T-SQL, SSIS, SSRS, and PowerBI is required.  Experience with data visualization software would be helpful.
  • Ability to communicate clearly and directly with constituencies.
  • Excellent interpersonal and customer service skills.
  • Must be highly proficient in written communication for documentation purposes.
  • Professional appearance and the ability to interact effectively with persons at all organizational levels.  Must represent Manchester University with the highest degree of professionalism.
  • Must be highly self-directed, well organized, detail-oriented, and comfortable completing tasks with a minimum of direct supervision.
  • Must possess the ability to multitask and coordinate multiple office activities simultaneously while completing assigned tasks in an accurate and timely manner.
  • Must be able to complete tasks within required time constraints.
  • Must be trustworthy with knowledge of confidential Manchester University information.
  • Must be able to consistently present a positive attitude and contribute to a harmonious team environment.
  • Have a valid driver’s license.
  • Must be able to work occasional overtime to meet deadlines.  

Work Schedule: This is a full time, non-exempt position. Forty (40) hours per week (8:00 A.M.-5:00 P.M. M-F) will be the general rule.  However, depending on the project cycles and workflow demands of the department, additional hours or workday schedule changes may be required occasionally. 

What We Offer: We offer competitive pay and the opportunity to serve in a dynamic educational environment committed to graduating persons of ability and conviction. We are consistently ranked as an Honor Roll Great College to Work For by the Chronicle of Higher Education. 

To Apply:  Review of applications begins immediately and will continue until the position is filled. Please send a cover letter, resume and completed employment application to: 

Preferred method of application: http://www.manchester.edu/OHR/apply/staff/index.html

E-mail questions to kjtimmerman@manchester.edu

Manchester University is an equal opportunity employer. Applicants who further diversify our faculty and staff are warmly welcome.


Position: One Stop Center Resource Representative 

Department: Student Financial Services 

Campus: North Manchester  

Job Responsibilities and Duties: Reporting to the director of Student Financial Services, the One Stop Center Resource Representative serves as the One Stop Center student service representative and provides administrative support for both the Registrar’s and Student Financial Services’ Offices.  This is a highly visible front door, information intensive position, responsible for first contact with students, answering phones and emails for both offices.  Must be fully cross-trained and able to identify student needs and provide assistance with processes surrounding all transactions related to registration, financial aid, billing, housing, academic policies, academic support and degree completion requirements.   

Essential Job Functions: Responsibilities include, but not limited to the following:

  • Field in-coming phone calls, greet office visitors, answer routine policy questions, and refer visitors to appropriate office/s for follow-up questions.
    • Use active listening to clarify visitor need and determine best next steps to meet the need
    • Demonstrate awareness of the confidential and/or sensitive nature of  visitor’s questions or situation
    • Refer visitors to specialist if situation/question requires more in depth discussion. Communicate situation or need clearly.
  • Serve as cashier and first point of contact to assist with student’s needs from the point of filing the Free Application for Federal Student Aid, financial aid award criteria thru to billing/payment of the student account.
    • Be familiar with FAFSA form, institutional policies and procedures
    • Answer basic questions about aid awarded
    • Accept and post payment received
  • Assist students with registration and schedule course changes
    • Be familiar with schedule of classes, registration dates, and course withdrawal deadlines
    • Understand online registration functions and use (e.g. Search for Sections, Express Registration, My Class Schedule), and provide brief instructions to students
    • Process course changes during the semester
  • Understanding of basic academic programs, and supporting assessments
    • Be familiar with Manchester Undergraduate Catalog, and Graduate and Pharmacy Bulletins
    • Be familiar with various placement exams and communicate results to students when necessary
    • Working knowledge of the transfer credit process
  • Provide basic information about other University offices and services. Refer when appropriate.
  • Provide backup for the operational aspects to include:
    • Assist with billing cycle
      • create/review statements
      • post statements to the Student Account Center
      • refund process
    • Transfer/disburse funds to bill
  • Provide administrative support to include but not limited to:
    • Schedule appointments and maintain office calendar
    • Coordination of communications via letter, phone, fax or email
    • Batch mailing of award notifications and billing
    • Send, receive, sort and distribute mail each day
    • Maintain filing system – paper and electronic
    • Maintain inventory of various forms, supplies and financial aid literature

Qualifications:

  • Bachelor’s degree preferred
  • Experience in higher education preferred
  • Experience with Ellucian, PeopleSoft, Jenzabar or other integrated system is desired
  • Strong computer skills including managing a Windows environment and advanced skills in Microsoft Office Suite (Word, Excel, Access, Power Point)
  • Excellent listening, interpersonal, verbal and written communication skills
  • Strong customer service skills with a diverse constituency that includes students, staff, faculty, and alumni
  • Analytical and problem solving skills
  • Ability to perform detailed, multi-functional work with accuracy
  • Ability to keep confidences and handle confidential information
  • Must be highly self-directed, well organized and detail oriented
  • Ability to work independently and efficiently on diverse projects and consistently meet deadlines
  • Professional appearance and the ability to interact with persons at all organizational levels are essential
  • Ability to prioritize, multitask and complete detailed assignments in a fast-paces environment 

Work Schedule: This is a full-time, non-exempt position. Forty (40) hours per week; M-F, 8 a.m. – 5 p. m.  Additional hours or workday schedule changes may be required depending on project cycles and workflow demands of the department.   

What We Offer: We offer competitive pay and the opportunity to serve in a dynamic educational environment committed to graduating persons of ability and conviction. We are consistently ranked as an Honor Roll Great College to Work For by the Chronicle of Higher Education. 

To Apply:  Review of applications begins immediately and will continue until the position is filled. Please send a cover letter, resume and completed employment application to: 

Preferred method of application: http://www.manchester.edu/OHR/apply/staff/index.html

E-mail questions to kjtimmerman@manchester.edu

Manchester University is an equal opportunity employer. Applicants who further diversify our faculty and staff are warmly welcome.


Position: Director of Academic Advising and Student Success

Department: Student Success Center: Advising

Campus: North Manchester 

Job Responsibilities and Duties: Reporting to the Dean for Student Success the Director of Academic Advising and Student Success provides vision and oversight for all academic advising processes and practices at the University, including but not limited to, development and execution of a holistic advising model, faculty and staff training, student advising at orientation, and evaluation of advising processes. The successful candidate in this position will be responsible for working directly with special populations of students such as first year students, transfer students, undecided students with undeclared majors, at-risk, and academic probationary students; and participate in several aspects of the early alert/ warning referral system campus wide.

Essential Job Functions: Responsibilities include, but not limited to the following:

  • Responsible for planning, directing and evaluating a comprehensive academic advisement program in coordination with academic deans, program chairs, faculty advisors, athletics, student experience, student success, first year experience, institutional research, Registrar, Student Financial Services, and all other relevant departments.
  • Responsible for development, implementation and assessment of academic advising goals in conjunction with Dean of Student Success
  • Compile and present reports, proposals and recommendations related to advising
  • Design and implement effective and ongoing training programs for faculty advisors to ensure outstanding and consistent academic advising services to students
  • Provides updated information regarding students’ academic performance throughout the semester to academic advisors, coaches, and Academic Support Services
  • Serve as an academic advisor/success coach to specific at-risk student groups, undeclared and transfer students
  • Assist students in selecting and declaring an academic major.
  • Teach and empower student to keep their class schedule in line with their graduation requirements
  • Develop advising system to monitor the academic progress of undeclared students, transfers, and at-risk students using existing and new technology databases.
  • Assist Registrar with assigning students to faculty advisors once major is declared.
  • Coordinate with Success Net team, relevant departments and advisors to the use and evaluate early alert interventions and processes.
  • Work collaboratively with Director of Academic Support and Director of Career and Professional Development to ensure appropriate programs and services are provided to undeclared and at-risk student groups.
  • Serve as liaison to the Academic Standards Committee and coordinate all necessary student outreach in compliance with academic standards policy
  • Work collaboratively with Director of Orientation to develop a college-wide pre-registration process using faculty and staff resources.
  • Develop, implement and evaluate athletics liaison program to enhance advising and academic support for student athletes.
  • Plan and execute peer academic success coaching program
  • Employ, supervise, and instruct the peer academic success coach team
  • Coordinates the Exit Interview & Withdrawal processes, and gathers retention-related data
  • Interpret academic policies and procedures to students, faculty, staff, and other interested parties. Receives requests from students seeking exceptions to policies.
  • Ability to understand and act within Manchester policies and academic standards as well as the Family Educational Rights and Privacy Act of 1974 (FERPA).
  • Follow professional standards (presently NACADA and Council for the Advancement of Standards) for academic advising and for establishing best practices.

 Secondary Job Functions

  • Attend Student Success Center, All Staff, and Retention Committee meetings.
  • Serve on designated committees that are designed to support the needs of students related to academic advising
  • Maintain professional memberships as appropriate.
  • Assumes other duties as assigned by the Dean of Student Success.

 Qualifications:

  • A minimum of Master’s degree or a Bachelor’s degree with commensurate experience required
  • Experience in higher education or position involving academic advising or counseling
  • Strong student-focused outlook
  • High degree of computer proficiency required, including academic advising software, software for word processing, email capabilities, access Datatel for student information, calculator to calculate GPA and GPA in the major, telephone, copier/fax and Excel spreadsheets.
  • Must be highly proficient in written communication for document composition and proofreading purposes and possess polished oral communication skills and telephone etiquette.
  • Professional appearance and the ability to interact effectively with persons at all organizational levels are essential.
  • Must be highly self-directed, well organized, detail oriented, and comfortable completing tasks with a minimum of direct supervision.
  • Must possess the ability to multitask and coordinate multiple office activities simultaneously while completing assigned tasks in an accurate and timely manner. 
  • Confidentiality is a must.
  • Must be able to consistently present a positive attitude and contribute to a harmonious team environment.
  • Must be able to flex work schedule to meet occasional seasonal demands of workload.
  • The abilities to lift approximately 20 lbs.; hear and speak clearly; sit for up to 8 hours per day; and keyboard for extended periods are all essential qualifications for this position.

Work Schedule: This is a full time exempt position. Forty (40) hours per week (8:00 A.M.-5:00 P.M. M-F) will be the general rule.  However, depending on the project cycles and workflow demands of the department, additional hours or workday schedule changes may be required occasionally.

What We Offer: We offer competitive pay and the opportunity to serve in a dynamic educational environment committed to graduating persons of ability and conviction. We are consistently ranked as an Honor Roll Great College to Work For by the Chronicle of Higher Education.

To Apply:  Review of applications begins immediately and will continue until the position is filled. Please send a cover letter, resume and completed employment application to:

Preferred method of application: http://www.manchester.edu/OHR/apply/staff/index.html

E-mail questions to kjtimmerman@manchester.edu

Manchester University is an equal opportunity employer. Applicants who further diversify our faculty and staff are warmly welcome.


Position: Women’s Soccer Head Coach

Department: Athletics

Campus: North Manchester

Job Responsibilities and Duties: Manchester University's Athletic Department seeks to hire a dynamic individual who meets the qualifications listed below to fill the role of Women's Soccer Head Coach. Applications will be reviewed upon receipt with a goal of having the hire in place for the start of the Fall 2016 season on August 19.

The women’s soccer head coach is responsible leading a successful women’s soccer program at Manchester University.  This will include managing all aspects of coaching, eligibility, recruitment, retention, budget and scheduling. The women’s soccer head coach is also responsible for managing off season clinics, fundraising for the women’s soccer program and instructing physical education courses as needed.  The women’s soccer head coach will manage an assistant women’s soccer coach(es). 

Essential Job Functions

  • Eligibility, including:
    • Furnishes a list of team members for eligibility clarification before preseason, after preseason and at the end of the year.
    • Monitors student-athletes’ eligibility during season.
      • Works with the Student Success Center to coordinate support for student-athletes.
  • Recruiting, including:
    • Recruitment of student-athletes with a commitment to academic success.
    • Supervise and coordinate athletic recruiting efforts with assistant coaching staff and admissions counselors.
    • Provide an annual recruitment plan to athletic recruiting liaison.
    • Report on the recruitment plan.
  • Retention, including:
    • Work with the Director of Athletics to establish retention programs and retention rates for the women’s soccer program.
    • Improve the retention rate for the women’s soccer program.
    • Track retention rates within the women’s soccer program.
      • Benchmark internally, within the University, and
      • Externally, with other NCAA Division III schools.
    • Report on retention progress for the women’s soccer program.
  • Budget, including:
    • Prepares the initial budget request.
    • Orders equipment through established procedures.
    • Arranges team transportation and makes hotel reservations and organizes team meals on off-campus trips.
    • Completes a yearly inventory.  Issues, collects and stores all equipment.  Arranges for equipment repair.
  • Coaching, Scheduling and Team Management, including:
    • Determines goals and objectives for sport within the philosophy of the institution. 
    • Organizes and conducts practice sessions.
    • Insure appropriate safety precautions during practice, games and team travel.
    • Cooperation with the Athletic Training staff by submitting practice schedules, game schedules, and complete roster information in a timely fashion.
    • Works with the Sports Information Director in regard to internal and external publicity.
    • Works with Director of Athletics or Assistant Athletic Director on scheduling and travel details.
    • Works with Director of Athletics on field or court preparations and insures facilities are set up.
    • Arrange for alternate eating plans if practice times conflict with food service schedule.
    • Establishes guidelines for proper conduct of student-athletes.
    • Recommends student-athletes for awards.
    • Evaluates assistant coach(es) yearly and recommends any changes to Director of Athletics.
    • Provides adequate feedback and evaluation to student-athletes as to potential, progress, and performance.
    • Responsible for driving University owned vehicles to away competitions.
    • Complete reports as required in for the athletic department.

Qualifications:

  • Willingness to enhance professional growth by attending clinics and workshops as well as belonging to national and state coaching associations.
    • Ability to represent the Athletic Department in an appropriate and professional manner at all times.
      • Ability to abide by the rules for the sport of the NCAA, HCAC, and Manchester University at all times.
      • Ability to attend athletic staff meetings, mandatory student-athlete programs, admissions events, sports banquets and athletic fundraising activities.
      • Ability to communicate professionally and effectively.

Requirements:

  • Master’s degree preferred, bachelor’s degree required. 
  • Five years coaching experience preferred.
  • Experience in NCAA Division III athletics preferred, as a coach or student-athlete. 
  • Successful completion of the NCAA Division III Rules Test.
  • CPR/AED First Aid Certification required (available on-site).

Work Schedule: This is a full-time, exempt, salaried position.  This is twelve (12) month position.  Travel is required and includes flexible work hours, especially in-season.  M-F with weekends required.

What We Offer: We offer competitive pay and the opportunity to serve in a dynamic educational environment committed to graduating persons of ability and conviction. We are consistently ranked as an Honor Roll Great College to Work For by the Chronicle of Higher Education.

To Apply:  Review of applications begins immediately and will continue until the position is filled. Please send a cover letter, resume and completed employment application to:

Preferred method of application: http://www.manchester.edu/OHR/apply/staff/index.html

E-mail questions to kjtimmerman@manchester.edu

Manchester University is an equal opportunity employer. Applicants who further diversify our faculty and staff are warmly welcome.


Position: Administrative Assistant to the Dean

Department: College of Arts and Humanities

Campus: North Manchester

Job Responsibilities and Duties: Reporting to the Dean of the College of Arts and Humanities, the Administrative Assistant provides general secretarial support while managing details pertaining to the administration of the College in support of the Dean as chief operating officer of the College.  In addition to assuring effective communication between the College and other University office, the Administrative Assistant supervises any assigned student workers.  The Administrative Assistant also provides office support for the Dean in Dean’s role as Director of the Office of Study Abroad and Off-Campus Programs.

Essential Job Functions

  • In close collaboration with the Office of Human Resources, assists the Dean in employment matters for full and part-time faculty members, as well as summer faculty employment arrangements.
  • Assists with faculty searches, supporting search committees and overseeing plans for interviews and new faculty orientation.
  • Provides assistance in managing course schedules and monitoring faculty teaching loads.
  • Assists with record-keeping pertaining to annual reports and evaluations and faculty professional development.
  • Maintains accurate filing systems including electronic and hard copies.
  • Assists the Dean with financial matters and budget oversight, including adjunct and overload costs.
  • Assists with planning and coordination of College-sponsored events and programs.
  • Manages the collection and maintenance of course syllabi.
  • Coordinates records for January session off-campus classes taught by College faculty.
  • Assists the Dean and department chairs in supervision of student employees.
  • Manages the Dean’s calendar of appointments.
  • Updates and maintains the College’s web pages, electronic and print bulletin boards, and other promotional materials.
  • Supports the teaching and research responsibilities of the Dean.
  • Provides administrative support for the Dean and the Office of Study Abroad and Off-Campus Programs by scheduling student appointments for advising, managing the events calendar, processing application materials, maintaining confidential records, scheduling program representatives to campus, and creating study abroad reports.
  • Greets and provides assistance to students, parents, faculty, staff, and off-campus program providers during established office hours for the Office of Study Abroad and Off-Campus Programs.
  • Assists the Dean with other duties as assigned.

Qualifications:

  • Bachelor’s Degree preferred.
  • Minimum of three years of office experience in a clerical, secretarial, or administrative assistant role.
  • High level of proficiency in word processing, presentation, spreadsheet, database, and desktop publishing applications. Microsoft Office experience and understanding required.
  • High level of proficiency in spoken and written English with demonstrated ability to clearly compose and accurately proofread documents.
  • Cultural sensitivity is expected. International experience of living, studying, or working abroad and knowledge of a second language is preferred.
  • Welcoming attitude when meeting students, parents, and guests to campus.
  • Able to handle a changing workload and crisis situations in a calm and effective manner.
  • Professional appearance with the ability to interact effectively with persons at all organizational levels. Must represent Manchester University with the highest degree of professionalism.
  • Self-directed with a commitment to continuous self-improvement and professional development.
  • Well organized, detail oriented, and comfortable completing tasks with a minimum of direct supervision.
  • Able to multitask and coordinate multiple office activities simultaneously while completing assigned tasks in an accurate and timely manner.
  • Trustworthy and able to maintain confidences when dealing with sensitive and confidential University information.
  • Positive attitude with a commitment to support a harmonious team environment.
  • Able to work extended hours to meet occasional seasonal demands of the office.

Work Schedule: This is a half-time, non-exempt position, 20 hours per week with occasional overtime required.  Depending on project cycles and workflow demands of the University, additional hours and/or workday schedule changes may be required occasionally.  Afternoons are preferred and set hours must be maintained for the Office of Study Abroad and Off-Campus Programs to meet student needs.  

What We Offer: We offer competitive pay and the opportunity to serve in a dynamic educational environment committed to graduating persons of ability and conviction. We are consistently ranked as an Honor Roll Great College to Work For by the Chronicle of Higher Education.

To Apply:  Review of applications begins immediately and will continue until the position is filled. Please send a cover letter, resume and completed employment application to:

Preferred method of application: http://www.manchester.edu/OHR/apply/staff/index.html

E-mail questions to kjtimmerman@manchester.edu

 Manchester University is an equal opportunity employer. Applicants who further diversify our faculty and staff are warmly welcome.