PGx Student Services

Information Technology Services (ITS)

The Master of Science in Pharmacogenomics program incorporates a great deal of information technology. The Canvas support system can answer any questions relating to the learning management system.  Information Technology Services department supports all computer and network technology for the program. The following is the contact information for these services:

Canvas Support
For assistance with Canvas, please use the Canvas Support system.
Chat: available within Canvas, located in the menu bar
Phone: 1-877-227-9487

Help Desk Contact Information & Hours
For assistance with computer software or services provided by Manchester University (including password retrieval), please contact the Information Technology Services (ITS) Help Desk using one of the methods below.

Please note that a request for ITS help can be made at any time (24/7) using the ticket submission system.  The link to the ticket submission system is located below, and within every Canvas course.  The tickets will be monitored at all times and responded to within 12 hours of the ticket submission.  This includes times that the Help Desk is closed.



Response Time



To submit a ticket:

Within 12 hours of ticket submission





Immediately, if available

Hours are Monday-Friday, 8am – 5pm EST


Library Resources
The library provides materials to serve the University curriculum, bibliographic and interlibrary loan support for research and instruction in the use of information sources. Library services are available on site, as well as online through the Funderburg Library website (

The Drug information Center on the Fort Wayne campus provides a print and electronic library collection that students may use. Students will be able to use the electronic collection within the main library website and will also have access to a designated page ( specifically for the program coursework. The print collection will be housed in the Drug Information Center as reference material.