Residential Life - Staff

The Office of Residential Life is staffed by a well-trained and knowledgeable team of professionals and paraprofessionals. The Residential Life staff consists of the assistant director, the the student life/residential life operations coordinator, three hall directors and 31 resident assistants. Each member of the Residential Life staff helps build community for residents in their own unique way.

Hall Directors

What is a Hall Director?
A Hall Director (HD) is a full-time professional who lives and works in the residence hall to which they are assigned. The primary job function of a Hall Director is to build community within the hall, through mentoring students, advising a Hall Council and supervising their Resident Assistants, among other administrative tasks. Hall Directors are there to help students create a community with a comfortable living environment that offers opportunity for making friends, learning how to live in community with others and academic success. Hall Directors serve on a duty rotation to offer emergency response to all students 24/7, 365 days a year. HDs are also ultimately responsible for holding students accountable in following the guidelines outlined in their housing contract and student handbook, The Source, either informally or formally as part of the conduct process.

Pollonais, Maegan

Maegan Pollonais

Director of Student Diversity and Inclusion, Schwalm Hall Director

Though she is originally from Trinidad and Tobago in the Caribbean, Maegan Pollonais graduated with her BA in Sociology and Music from SUNY Plattsburgh in New York and her Masters in Music from Bowling Green State University in Ohio, where she was the recipient of the Winifred O. Stone Presidential Scholarship. She recently completed her Doctorate in Music with a concentration in Educational Psychology at Ball State.  Maegan is excited to be part of Residential Life at Manchester University, where she plans to use her gifts and skills to bridge diversity, leadership and education together. This Caribbean native is very passionate about helping students find their voice, identifying what makes them unique and manifesting those characteristics into leadership and excellence. She is a movie buff and spends her free time watching Korean Dramas and foreign films. 

Melvin, Darlene

Darlene Melvin

East Hall Director


Darlene was born and raised in Fort Wayne, IN and made her way to Manchester University for her undergraduate degree. She graduated with a Bachelor of Science in Digital Media and a minor in Peace Studies. Darlene served as an Resident Assistant for over 3 years at Manchester University where she found her passion for higher education, inspiring her to return as a Hall Director. Her hobbies include drawing, gaming, watching horror movies, and listening to alt-rock music

Resident Assistants

What is an RA?

Resident assistants (RAs) are to develop ongoing relationships with residents on the floor and are committed to helping meet the needs of residents, as students and as responsible members of the campus community. "Assisting" incorporates many aspects including: programming counseling, being a friend, upholding University and residence hall policies, dispensing information, and being available on the floor. Each of these aspects is an appropriate way to meet the needs of the residents.

Each resident assistant is primarily committed to a floor/wing and its residents. In addition, a resident assistant will have many responsibilities involving the entire residence hall. RAs are responsible in the hall for information, counsel, supervision of hall operations and emergency response, whether it involves people or the physical facilities.