Assistance with Technology for New Students
We offer comprehensive support for campus-wide computing and network needs—managing systems like Canvas, providing 24/7 help desk assistance, lending equipment, and ensuring up-to-date hardware and software to empower students and faculty.
Help Desk Information
Help Desk Hours
Monday – Friday: 8 AM – 5 PM
Saturday – Sunday: CLOSED
North Manchester Campus
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Contact Information
Email: helpdesk@manchester.edu
Phone: (260) 982-5454 (Enter 5454 on campus.)
Walk-In: Clark 109 (NW corner of building)
Fort Wayne Campus
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Contact Information
Email: helpdesk@manchester.edu
Phone: (260) 470-2727 (Enter 2727 on campus.)
Walk-In: Fort Wayne 121 (SW portion of 1st floor)
Computer Lab Hours (During Fall & Spring Semesters)
North Manchester Campus - Lab Hours by Location
| Location | Su | Mo | Tu | We | Th | Fr | Sa | |
| Academic Center | Open | 7 AM | 7 AM | 7 AM | 7 AM | 7 AM | 7 AM | 7 AM |
| Close | 1 AM | 1 AM | 1 AM | 1 AM | 1 AM | 1 AM | 1 AM | |
| Funderburg Library | Open | 1 PM | 8 AM | 8 AM | 8 AM | 8 AM | 8 AM | 1 PM |
| Close | 12 AM | 12 AM | 12 AM | 12 AM | 12 AM | 6 PM | 5 PM | |
| Science Center | Open | 12 PM | 7 AM | 7 AM | 7 AM | 7 AM | 7 AM | 7 AM |
| Close | 1 AM | 1 AM | 1 AM | 1 AM | 1 AM | 1 AM | 1 AM | |
| Success Center | Open | 5 PM | 8 AM | 8 AM | 8 AM | 8 AM | 8 AM | Closed |
| Close | 10 PM | 10 PM | 10 PM | 10 PM | 10 PM | 5 PM | Closed |
Residence hall computer labs are open 24/7 to their residents.
Additional Information
Hardware and Software Discounts
- Apple (https://ecommerce.apple.com/asb2b/fys.do?language=EN&country=US)
- Dell (https://www.dell.com/en-us/learn/purchaseprogram/university)
- For Adobe software and other software / hardware needs please contact the Help Desk.
Illegal File Sharing
Illegal file sharing of copyrighted materials such as music, movies, or software is strictly forbidden. Technology is deployed to prevent illegal file sharing on campus. Policy violations can lead to revocation of network access.
Logging in to Manchester Systems
Username & password: Use the same username and password that you’ve used to access ChetNet.
Email address: Use your username followed by @manchester.edu.
Manchester Web-based Systems
Manchester Home Page: https://www.manchester.edu
ITS Help Desk: https://service.manchester.edu
ChetNet Portal: https://chetnet.manchester.edu
Canvas Learning System: https://canvas.manchester.edu
Student Email: https://login.microsoftonline.com
Web-based Printing: https://printing.manchester.edu
Personally-owned Computer Support
ITS offers limited hardware and software support for personally-owned equipment.
Printing with the Printing@MU System
- Available in all computer labs at North Manchester campus, and in multiple building locations at Fort Wayne campus.
- Available from personal computers via: https://printing.manchester.edu.
- Cost is $0.05 per side for black & white and $0.12 per side for color.
Residence Hall Network Access (North Manchester Campus)
- Wireless and wired internet access is available.
- Personally-owned routers are not permitted on the network. Wired switches are permitted.
- Operating systems should have the latest security updates installed.
- Windows PCs should have an updated anti-virus program. Please be aware that Microsoft will soon terminate Windows 7 support.
Using the Software-based or VoIP Phones (North Manchester Campus)
On campus phone number: Enter the 4-digit extension.
Local phone number: Press 6 then enter the number.
Long distance: Press 6 then follow your calling card’s instructions.
Collect calls: An additional $25 charge per call applies.
Wireless Network Coverage across Campus
Fort Wayne Campus
Wireless network access is available throughout the Fort Wayne building. Connect to MUWiFi and login to access the wireless network.
North Manchester Campus
Wireless network access is available on a majority of campus. Connect to MUWiFi and login to access the wireless network.
Full Coverage:Â
- Academic Center
- All residence halls
- Chinworth Center
- Clark Computer Center
- Funderburg Library
- Intercultural Center
- Jo Young Switzer Center
- Morris Observatory
- PERC
- Petersime Chapel
- Science Center
- Winger
Partial Coverage:
- Calvin Ulrey
- Cordier Auditorium
- Outdoor spaces